It updated Malwarebytes and attempted to open it, saying everything was done, but Malwarebytes did not open. I then opened Chameleon manually, with the first I tried, "" seeming to work. I tried to use Chameleon, receiving the error message "Microsoft HTML help executable has stopped working". I found your website and read through the FAQ on Malwarebytes not opening. I then tried opening Malwarebytes in normal windows, which failed again, with the same problem. This worked and I ran a quick scan, which found and removed a Spyware. I also tried to open Malwarebytes in Safe Mode. It found and removed several tracking cookies, some adware and a Trojan.Īfter more internet searches I found that McAfee may be able to be removed in Safe Mode. I then downloaded SUPERantiSpyware, which worked fine, and ran a full scan. Microsoft Security Essentials worked fine. Malwarebytes installed fine but when I tried to open it I press Yes on "allow this program to run" but then nothing happens. My next step was to attempt to uninstall the program, but this also failed, with the same error message.īelieving my computer was unprotected I downloaded Microsoft Security Essentials, along with Malwarebytes. I attempted to fix this using McAfee Virtual Technician but received the same "Program has stopped working" error message. When opening my McAfee Anti-Virus I would receive a "Program has stopped Working" message, although the icon would remain in the system tray. Recently I've been having problems with my computer.
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